You may notice that the hyperlinks/URLs are greyed out when you attempt to sign up or sign in as shown below.
Troubleshoot:
In order to use the support portal, you need to accept the cookies for a better experience.
To allow cookies, follow the prompt by clicking "Continue". You can see our Cookie Policy here: https://idvpacific.com.au/cookie-policy/
Please note that we use Cookies to enhance your experience using our Help Centre, not for marketing purposes.
Your details are not shared with third parties unless necessary for the resolution of your issue (e.g. our technology partners).
You will be redirected to another page. Click on "Continue" again on the following page.
Final step, "Accept" the cookies prompt.
If you still have trouble signing in, please get in touch with us at support@idvpacific.com.au